Terms & Conditions – Restay
Last Updated: 09/07/2026
These Terms & Conditions (“Terms”) govern your use of the website [www.yourwebsite.com] (the “Website”) operated by Restay India Private Limited (“Restay,” “we,” “us,” “our”), and your enquiry for, booking of, or stay at any Restay-managed property, including August Hostel (Raysan, Gandhinagar), May Hostel (Gota, Ahmedabad), June Hostel (Navrangpura, Ahmedabad), and December Hostel (Kudasan, Gandhinagar) (each a “Facility”).
By using the Website, submitting an enquiry, or confirming a booking, you (“Resident,” “you,” “your”) agree to be bound by these Terms. If you do not agree, please do not use the Website or proceed with a booking.
1. Nature of Accommodation
1.1 Restay provides paying-guest / co-living accommodation services on a leave-and-license basis. Occupation of a room or bed at a Facility does not create a tenancy, lease, or any other proprietary right in favour of the Resident. The Resident is granted a limited, revocable licence to use the accommodation, subject to these Terms.
1.2 Admission to a Facility is subject to availability, completion of the booking process, submission of required documents, and payment of applicable charges as communicated by our team at the time of booking.
1.3 Some Facilities are gender-specific (e.g., August and May Hostels for male residents, June Hostel for female residents) while December Hostel is co-ed with separate wings/floors. Restay reserves the right to verify eligibility and decline or cancel a booking that does not meet a Facility’s eligibility criteria.
2. Booking, Charges & Payment
2.1 A booking is only confirmed once the applicable booking amount/advance has been paid and acknowledged by Restay in writing (email, WhatsApp, or receipt).
2.2 Payment mode. At present, all payments — including booking amounts, security deposits, and monthly rent — are collected offline, by cash or bank transfer to Restay’s official company bank account only. Payments should never be made to any individual’s personal account; Restay is not responsible for payments made to any account other than the official company account communicated to you in writing.
2.3 Rent is payable monthly in advance by the due date communicated at the time of booking. Delayed payment may attract a late fee and/or affect continuation of the licence to occupy the Facility, at Restay’s discretion.
2.4 Prices, charges, and applicable taxes are subject to change at any time, including for Residents with an ongoing, confirmed booking. Restay reserves the right to revise rent, fees, or other charges during an active term, and is not obligated to provide prior notice of such changes. Continued occupation of the Facility after a price revision constitutes acceptance of the revised charges.
3. Security Deposit
3.1 An interest-free, refundable security deposit is collected at the time of admission, as specified in your booking confirmation.
3.2 The security deposit may be adjusted against: unpaid rent or dues, cost of damage to Facility property attributable to the Resident, or any other liability arising from breach of these Terms.
3.3 Subject to Clause 3.2, the security deposit will be refunded within a reasonable period (typically within 30 days) of the Resident vacating the Facility, provided the Resident has completed the exit formalities and handed over the room/belongings in satisfactory condition.
3.4 The security deposit may be forfeited, in part or full, in cases of abrupt/unauthorized abandonment of the Facility, serious misconduct, or a violation of Facility rules resulting in requested vacation of the premises.
4. Duration, Renewal & Vacating
4.1 The tenure selected at the time of booking (as specified in your booking confirmation) is fixed for its full duration. There is no notice-period exit option: the Resident is liable to pay rent for the entire agreed tenure regardless of whether they continue to occupy the Facility for the full period.
4.2 Should a Resident choose to vacate before the end of the agreed tenure, the full rent for the remaining period of the fixed tenure remains payable and will not be waived or prorated. Restay may adjust any outstanding amount against the security deposit and recover any shortfall separately.
4.3 On completion or termination of the stay, the Resident must vacate the room, return any keys/access cards, and remove all personal belongings. Restay is not responsible for belongings left behind beyond a reasonable collection period.
5. Facility Rules & Resident Conduct
5.1 Residents are expected to comply with the house rules of the specific Facility, which may include guidelines on visiting hours, guest policy, use of common areas, noise levels, cleanliness, and safety.
5.2 Prohibited items/conduct include, without limitation: alcohol, drugs, or smoking within the Facility; unauthorized electrical appliances; possession of weapons or hazardous materials; gambling; ragging or bullying of any kind; and any activity that is illegal or disruptive to other residents.
5.3 Restay reserves the right to inspect rooms for safety and maintenance purposes, with reasonable notice to the Resident, except in cases of emergency.
5.4 Any damage to Facility property caused by a Resident’s negligence or misuse will be charged to the Resident at actual repair/replacement cost.
5.5 Visitors and guests are permitted only in designated common areas and during permitted hours, subject to Facility-specific guest policies. Overnight guests are not permitted without prior written approval from the property manager.
6. Termination by Restay
6.1 Restay reserves the right to terminate a Resident’s stay with immediate effect, and without refund of fees paid for the then-current period, in cases of serious misconduct including but not limited to: violence, harassment, possession of prohibited substances/items, repeated non-payment of dues, or activity that endangers the safety of other residents or Facility staff.
6.2 In such cases, the security deposit will be dealt with as per Clause 3.4.
7. Limitation of Liability
7.1 Restay will take reasonable care to maintain the safety and security of the Facility but is not an insurer of the Resident’s personal belongings. Residents are advised to keep valuables secured and are personally responsible for their safety.
7.2 To the extent permitted by law, Restay’s aggregate liability arising out of or in connection with a Resident’s stay shall not exceed the total accommodation charges paid by that Resident for the relevant period, except in cases of death or personal injury caused by Restay’s proven negligence.
7.3 Restay is not liable for indirect, incidental, or consequential loss.
8. Force Majeure
Restay shall not be liable for any failure or delay in providing accommodation services due to circumstances beyond its reasonable control, including natural disasters, government orders, strikes, structural or regulatory issues affecting the property, or other events of force majeure. Where a Facility becomes unusable due to such an event for a continuous period, Restay will work with affected Residents on a fair resolution, which may include pro-rata refund or relocation, at Restay’s discretion.
9. Website Use
9.1 The content on the Website is for general informational purposes and is subject to change without notice. While we try to keep information (pricing, availability, amenities) accurate, we do not guarantee that all Website content is current at all times.
9.2 You agree not to misuse the Website, including attempting unauthorized access, submitting false information, or using the Website for any unlawful purpose.
9.3 All trademarks, logos, and content on the Website (including the Restay name, “RE” monogram, and brand assets) are the property of Restay India Private Limited and may not be used without prior written permission.
₹10. Amendments
Restay reserves the right to update these Terms at any time. Material changes affecting current Residents will be communicated in advance. Continued use of the Website or continued stay at a Facility after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law & Dispute Resolution
11.1 These Terms are governed by the laws of India.
11.2 Any dispute arising out of or in connection with these Terms or a Resident’s stay shall first be attempted to be resolved amicably. Failing amicable resolution, the dispute shall be subject to the exclusive jurisdiction of the courts at [Gandhinagar/Ahmedabad], Gujarat.
Note: For a specific Facility, these general Terms are supplemented by the signed accommodation/admission agreement executed at the time of booking, which will prevail in case of any conflict.