Privacy Policy – Restay
Last Updated: 09/07/2026
This Privacy Policy explains how Restay India Private Limited (“Restay,” “we,” “us,” or “our”), operating student housing and co-living properties including August Hostel, May Hostel, June Hostel, and December Hostel, collects, uses, discloses, and protects information about visitors to our website [https://restayindia.com](the “Website”) and prospective or current residents who interact with us.
By using the Website or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Information you provide directly
• Name, phone number, email address
• City, college/institution name, course details
• Gender (used to match you with the appropriate property, as some of our properties are gender-specific)
• Preferred property, room type, and move-in date
• Messages you send us via contact forms, WhatsApp, or email
• Parent/guardian contact details, where provided for booking or emergency purposes
b) Information collected automatically
• IP address, browser type, device type
• Pages visited, time spent on the Website, referring website
• Cookies and similar tracking technologies (see Section 6)
c) Information from third parties
• If you reach us via a partner platform, listing site, or referral, we may receive your contact and enquiry details from that source
We do not collect payment card details through the Website, as all payments for accommodation are currently processed offline (cash or bank transfer) at the property.
2. How We Use Your Information
We use the information we collect to:
• Respond to enquiries and process accommodation booking requests
• Verify eligibility (e.g., gender-specific properties, student status)
• Communicate with you about availability, pricing, and move-in formalities
• Send booking confirmations, reminders, and important updates
• Improve our Website, services, and marketing
• Send promotional messages about Restay properties or offers (you may opt out at any time)
• Comply with legal, regulatory, or law enforcement requirements
• Maintain records required for hostel/PG registration and local compliance
3. How We Share Your Information
We do not sell your personal information. We may share it with:
• Our internal team and property managers, to process your booking and manage your stay
• Service providers who help us operate the Website or business (e.g., IT support, marketing/design vendors, SMS/WhatsApp communication tools)
• Government or regulatory authorities, where required by law (e.g., local police verification/tenant registration requirements applicable to PG/hostel accommodation)
• Professional advisors such as lawyers or auditors, where necessary
We require third parties who process data on our behalf to keep it confidential and use it only for the purpose we specify.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining records required under applicable law (such as tenancy, accommodation, or local registration requirements), and thereafter for a reasonable period to resolve disputes and enforce our agreements.
5. Your Rights and Choices
You may:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal record-keeping obligations
• Opt out of promotional communications by replying “STOP” or contacting us directly
To exercise these rights, contact us using the details in Section 9.
6. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use the Website. You can control or disable cookies through your browser settings; doing so may affect some Website functionality.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are intended for individuals capable of entering into a tenancy/accommodation arrangement (generally 18 years and above) or for enquiries made by parents/guardians on behalf of a minor. We do not knowingly collect personal information directly from children without parental involvement.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Restay India Private Limited
Address:-502, Shree square, Pdeu hostel road, Raysan, Gandhinagar 382421
Email: Reach@restayindia.com
Phone: +91-9724246999
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
This policy is governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Gujarat, India.